Bid management, submittals, RFIs, change orders, subcontractor onboarding and pay applications live in a project platform, an ERP and a lot of email. The site runs on judgment. The office runs on rekeying, and that's the lever.
Read the "before" and find yours. Most construction teams start here and find that half of what they assumed needed AI didn't.
Before
Changes are spotted on site, texted to the PM, priced in a spreadsheet, and discovered missing at close-out.
After
One change process with owners and a pricing rule. Every change is captured once and tracked to billing.
Before
RFIs wait days between systems before the right person sees them; overdue items are found in a meeting.
After
Deterministic routing and due dates on your project platform. Overdue items halt and escalate loudly.
Before
Subcontractor pay applications and backup are checked by hand against the schedule of values and lien waivers.
After
An agent checks them and recommends approve or hold with reasons; the PM decides. Below threshold, it holds and explains why.
Before
RFI, change and delay patterns are visible only in hindsight at close-out.
After
Patterns surface weekly by trade and project. PMs adjust plans; the history is kept.
The left column is what we usually find. The right column is the same process, one level at a time, each step is paid for by the one before it.
Baseline these before anything changes. The Survey instruments them; the Pilot is measured against them.
| Metric | How to measure it | Who it moves |
|---|---|---|
| RFI turnaround | Days from RFI raised to answered | Project executives |
| Change order cycle time | Days from identification to approved and billed | PM, finance |
| Pay application cycle | Days from period end to payment | Finance, subcontractors |
| Margin variance | Estimated vs actual margin at close-out | CFO |
Changes are captured once and billed; nothing is discovered at close-out.
Rekeying leaves the week; PMs manage projects.
Which is how you keep the good ones.
We start with what you own. None of these is a partnership we take margin on.
With change order process, written down. It's the step that returns hours before any software is bought, and it makes everything after it cheaper. The assessment tells you whether your process is already past that point.
Usually not at first. Most of the delay in change order to billed comes from manual hops between systems, which deterministic rules remove. An agent earns its place only where the inputs vary, and we start it read-only.
The ones you already run. We start with capability you license and nobody switched on, and we take no margin on anything we recommend. If a different tool would remove a real roadblock, you get the case and the switching cost in writing.
Bring one process. You leave knowing which level it's on, what to fix first, and whether it's worth doing anything at all.